Testimonials

This is what some of our clients have had to say about Scholz Electrical Company.

I recently chose your company to do some washing machine repairs for me, and I am writing to comment on how favourably your company has impressed me.

The willingness to assist quickly on the phone; the prompt arrival of the Fault Finder, Geoff Hewson, his handling of the cash transaction, and the great job he did repairing my machine are a credit to you. I was also pleased to see on the yellow letter I was given that you took the trouble to outline all electrical areas that you service, which as a household consumer, I would not readily be aware of. When I turned the page over and see the list of tips and values on the reverse, I was very pleased to find that I had chosen a company with values.
S. Dellit

We have been clients of your company since moving from Tasmania in 1981, and have been well satisfied with your service including promptness, courtesy and efficiency.

Last night after 9pm I had need to call your office/workshop, due to a complete power loss caused by a shut down on the clipsal safety residual current device. Nothing was too much trouble for your Robert in attempting to guide me through a series of checks and counter balances in an effort to locate the offending appliance.

The culprit was eventually isolated to a cordless Sunbeam 2 litre express plus, which was leaking water into the on/off switch.

We pay for service and should expect it, but it is extremely rare in finding after hours service today not by an answering or paging service, but a polite knowledgeable person who helped me find the solution to the existing problem at 10pm.

I would appreciate if you would convey my heartfelt thanks to Robert, and by me doing so in writing, assist you to evaluate individual performances within your company, and the public perception of the value added service on offer.
R.C. McQuilkin

You may remember that I spoke with you on Monday morning and organised repairs to our hot water system and arranged to have our power board upgraded with a safety switch system.

I write to say that I was delighted with the prompt arrival of your technician, Shane and his efficiency and courtesy. He is a credit to your firm. His explanation of the work done and what we needed to know about the new safety system was clear and concise. This is consistent with what we have to come to expect from the few occasions in the past when we have had your technicians do other work for us.

As business owners ourselves - we appreciate good service and recognise its values to a business. It is really the only way to stay in business. That is why we feel that good service really needs to be acknowledged.

We look forward to meeting you once again at next year's Brookfield Show.
R. Mahoney

I am writing to thank you and your team for the wonderful Christmas Hamper that my family were fortunate enough to win for Christmas.

We have just finished the whole hamper, except for a little of the ham. It was a great treat for all of us.

Best wishes to you and your team from the Callan family.
V. Callan

I am writing to express appreciate for good service. My husband brought our dishwasher to your workshop Saturday previous, and collected it on Saturday of last weekend.

The machine is as clean as a whistle and operating perfectly. Satisfactory repairs have saved us the outlay on a new appliance, and I trust we will now have another 5 trouble free years out of this one.

I do believe I have Geoff to thank personally, so many thanks Geoff.

I'll be sure to spread the good word, and your sticker is on the dishwasher door.
J. Reilly

Thank you Michael for yet another wonderful service provided for a lady in distress.
K. Collier

I just wanted to say how impressed I am with you service - especially the after hours service. Yesterday I was faced at 5.30pm with a problem of strong burning smells, that I couldn't locate. Your phone operator was very efficient and friendly and you had your electrician -Michael to my office within 30 minutes. Problem was solved within 30 minutes and I was able to be home by 7pm. I am in the people/ service industry and we pride ourselves on friendliness and efficiency. I congratulate you and your team,

Yours sincerely,

Nadine Broit
Manager
Dial An Angel Brisbane

I would like to recommend Scholz Electrical as an honest and reliable repairer who can take care of your electrical household items (e.g. refrigerators, washing machines, dryers, dishwashers, TVs, stereos, VCRs, vacuum cleaners and more).

After fast, friendly and efficient service in getting our vacuum cleaner serviced, I noticed they fixed dryers. Ours had recently stopped working and was more than a little surprised, when the lady suggested it could be just a belt and that I could possibly replace it myself, only needing to purchase the spare part. Taking off the back of the dryer, it all looked too complicated, so I took the machine in. They rang me about two days later to advise the motor had seized and would need to be replaced, but suggested it could be claimed as fusion under our home insurance. On checking with our insurance company, I found we were covered. As such, I contacted the helpful lady (Sue) at Scholz to let her know that we could progress with the repair. To my further amazement, the repairer suggested that it could be wiser to check if I could use the insurance money towards the purchase of a new dryer, rather than fixing our aging machine. Scholz are now preparing a report for the insurance company with no cost benefit on this job.

Outstanding customer service and congratulations to Scholz staff!! They may have done themselves out of work this time, but I will certainly be taking all my electrical repairs to them in the future, plus happily recommend this family business who have been in operation for over 35 years. You may be interested in reading some of other testimonials from equally impressed customers by visiting their website at: www.scholzelectrical.com.au.

Scholz Electrical are open from 7.30am to 4.00pm, Monday to Friday, plus offer an emergency call-out service 24 hours a day, 7 days a week. They are located in the western suburbs at:
6 Staple Street
Seventeen Mile Rocks QLD 4073
Phone: (07) 3376 1333

Well done to the staff at Scholz for caring first about the customer and I am sure your business will continue to prosper with such excellent service.

Best
Maria van Dessel
QUT Classifieds